Infinite - Mumbai
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Established in 2007, Infinite Retail Solutions Pvt Ltd. was borne out of an understanding of the rapidly changing training requirements in the current business scenario. The institute is constantly incorporating these elements to provide excellent and varied services.
Courses offered: Functional skill, Soft skill, Business communication, Language accent and Culture skills.
In Functional Skill
RETAIL: Customer Relationship Management, Sales Process, Retail World, Lean Retailing, Retail Math and Brand Training.
BPO: Collections, Telesales, Overview of the industry, Customer Service and Process Orientation.
In Soft Skill: Grooming & Hygiene, Business Meeting /Teleconferencing, Acknowledgement &Ownership, Emotional Intelligence, Empathy, Business Etiquette, Conflict Management, Personal Effectiveness, Leadership Skills and Coaching & Effective Feedback, Team Building , Stress Management, Creative & Analytical Skills, Neuro Linguistic Programming, How to Ideate, Negotiation skills, Presentation Skills, Interviewing Skills, Facilitation Skills/ Train the Trainer, Objection Handling and Time Management.
In Business Communication: Assertive Communication, Business Communication, Business Writing, listening, Interpersonal skills, Telephone Etiquette and Email Etiquette.
Language Accent and Culture Skills: Accent Neutralization, American Voice & Accent & Culture, Australian Voice & Accent & Culture, British Voice & Accent & Culture, Canadian Voice & Accent & Culture, Cross Cultural Sensitization and Fluency and Expression.
The institute also offers several outdoor programs like yoga, theatre and outbound activities.
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